The Admission Day
On arrival, staff will escort the resident and family to the reserved room. The room will have a bed, bedside table and chair. We encourage you to personalize your room to make it feel as much like home as possible but please ensure that any furniture that is brought in still allows adequate access at all times. Please note that anything to be hung on the wall must be light enough to be hung using a non permanent hook eg. 3M. In terms of appliances, you may bring in a TV, DVD player, hi fi or bedside lamp. You will be given an admission pack containing all pertinent documents. Staff will go through the resident’s particular requirements from dietary needs, lifestyle and interests, clinical and medication details, selection of a doctor to religious and cultural needs.All clothes are strongly recommended to be labeled with our heat sealed labels prior to hanging in the wardrobe. The resident will be orientated to the relevant areas in that wing and introductions to other residents and key staff will be made.